How our research support works
From the first request to the final revision: what happens at each step, the two ways to work with us, and the standards every engagement is held to.
How an engagement runs
Four steps, so you know what you are agreeing to before you fill anything in.
You send the request
Tell us the topic, which stage you have reached and the deadline you are working to. Sending a request costs nothing and commits you to nothing.
We read it and reply
Within 24 hours you get a written reply: what we would do, what it would cost, and how long it would take. If it is not work we should take on, we say so.
The session, or the work
Either a scheduled meeting where we go through your draft with you, or offline analysis and editing returned to you with the reasoning written out.
We stay with it
Supervisor comments and panel questions are part of the process, not a sign it went wrong. We keep working with you through them.
Two ways to work with us
Most people start with a consultation and move to document work afterwards. You can also do either on its own.
Online consultation
A live scheduled meeting to discuss your work in real time.
Document-based service
Editing, analysis or review carried out offline — no live meeting required.
How we work
Research consulting runs on trust, because you are handing over work you cannot afford to lose. These are the commitments we hold ourselves to on every engagement.
Every request gets a docket number
So you and we are always talking about the same piece of work, by reference.
A written reply inside 24 hours
Including when the answer is that we are not the right people for it.
Costs agreed before anything starts
The consultation fee is settled before or at the session. Document work is quoted on scope, in writing.
Your work stays yours
Drafts, data and topics are handled in confidence and are not shown to anyone else.
Tell us where your research has reached
Sending a request is free and commits you to nothing. Within 24 hours you get a written reply: what we would do, what it would cost and how long it would take.
Research and educational consulting for undergraduate, postgraduate and professional candidates, from the first concept paper through to the defence.